Returns and Complaints Policy

We want you to be completely satisfied with your purchase. Please read our returns and complaints policy carefully.

1. Eligibility for Return

Products must be returned within 30 days of delivery, in their original condition and with tags attached.

2. Return Process

To initiate a return, please contact our customer service. We will provide you with a return authorization number and instructions.

3. Refund Processing

Once we receive the returned product, we will inspect it and process your refund within 5-7 business days.

4. Refund Methods

Refunds will be issued to the original payment method used for the purchase.

5. Exchanges

We offer exchanges for different sizes or colors, subject to availability.

6. Non-Returnable Products

Certain products, such as personalized items, intimate apparel, and perishable goods, are not eligible for return.